Frequently Asked Questions
What is warm storage?
We offer secure heated storage (55-60 degrees Fahrenheit) at our 147,000 sqft facility located at 3121 Airport Way in Fairbanks. Our conveniently located facility is ideal for storage of passenger vehicles (cars & trucks), recreational vehicles (RVs), travel trailers, boats, ATVs, and motorcycles. You name it, we can, and probably have stored it!
How do I move in and move out?
For 2023-24, move-ins and move-outs will be handled on a reservation based system in order to reduce crowding at our facility. Generally, reservation slots will be available from 4-5:00pm Tuesdays and Thursdays, with a potential for more sessions based on demand. Contact us for more information or to schedule a time.
Do I park my own vehicle?
We have a valet based system for most vehicles and trailers. You will show up at our facility, fill out contracts, and leave your keys with us. We will take care of the rest! For special cases, such as large RVs and motorcycles, our staff will assist you in parking the vehicle.
Do I need to insure my vehicle?
Yes. Fountainhead Development is not responsible for damage to your vehicle or boat while stored in our facility, so we require that you at least keep comprehensive coverage. If you choose to not carry comprehensive, there will be no compensation provided by Fountainhead Development in the event of a loss or damage of any kind.
How are vehicles/boats measured?
All vehicles are measured from end to end, boats are measured from the trailer tongue to the furthest point aft (rear). The final length will be rounded up to the nearest foot (Ie, 23'7'' will be 24').
What is the maximum height allowed for vehicles or boats?
Our garage door is 13' high. In our years of doing this, we have yet to find something that we cannot get into the facility, but there is a first time for everything!
Do I need to winterize my motorhome?
No, however, we do request that the black and grey-water tanks are completely drained and propane tanks are either removed or disconnected from supply lines and in the off position.
Will I have access to my vehicle?
Access hours will be from 4pm-5pm Tuesdays and Thursdays. Customers are allowed to make a payment in person or stop by to check on their vehicle. A $125 access fee will be charged for any special access required.
Can I do any mechanical work on site?
Repairs are not allowed on premise.
How do I move my vehicle out?
We will make vehicles available with a minimum of 3 business days advance notice. During peak times in the season (September-April), we request as much advance notice as possible of your desire to move out. Move outs will be scheduled during regular facility hours. Special exceptions to these times may be arranged as needed for an additional $125 fee.
Do I need to leave a key?
Yes.
Anything else I should know about the warm storage process?
Please bring an oil pan or absorbent pads to put underneath your vehicle’s engine, tools to disconnect your battery, and fuel should be at a ¼ tank or less if possible.
Can I leave a trickle charger on my battery?
No, we do not have a way to power a trickle charger. Our experience is that typically disconnecting the battery is sufficient to keep the battery charged over the winter storage season.